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CUSTOMER SERVICE |
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In a service oriented business, nothing is more important than reputation and
credibility. Our customers' satisfaction is the best way to assess the quality of our services. We follow up on each project and maintain a
relationship with customers well beyond the fulfillment of the contract. |
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QUALITY CONTROL |
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The quality of our work is consistent at every level because all projects from small residential
driveways to large commercial parking lots are given the same attention. We will never compromise quality to reach production goals or for any other
reason. Projects are monitored continually and inspected at every stage to ensure that the finished product meets high standards of quality and
durability. |
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SUPPORT STAFF |
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Our office staff keeps the company running
smooth administratively so our work crews can operate at maximum efficiency
and according to schedule. |
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SERVICE CONTRACT |
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On a standard service contract under the
section "Work Scope", the exact nature of work to be performed is detailed,
including any special instructions. This gives the customer something in
writing to reference in understandable terms. |
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PAVING CREWS |
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Our paving crews are the backbone of the
company. Each crew member brings years
of experience and a high degree of expertise to every project. |
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COMMUNICATION |
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The latest equipment gives our crews the ability to communicate with project
managers from the field, even from remote job sites. Good communication provides better information up to the moment a decision has to be made, especially in emergency situations. Our communications allow crew foremen to report on work progress and gives management a means of disseminating pertinent information and instructions. |
